SQL Server 2008 this, SQL Server 2008 that. What if you’re still working with SQL Server 2005--or just now migrating to it? All this talk about SQL Server 2008 could make you feel like a forgotten middle sibling. Well, I still dig all of you SQL Server Jan Bradys, so I found some resources that can help you get the most out of SQL Server 2005. Groovy.

“13 Things You Need to Know About SQL Server 2005”
"Market Watch: SQL Server 2005 Security Tips"
"SELECT TOP(X): SQL Server 2005’s High Availability Options"
"SELECT TOP(X): SQL Server 2005 Feature Pack"
"SQL Server 2005 Data Mining Add-ins for Office 2007"
"Help for Query Hints"
"What is the new licensing scheme that is part of Microsoft SQL Server 2005 Service Pack 2 (SP2)?"
"Jump Start: Enabling the CLR"
"Trace Flag Changes in SQL Server 2005"

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Reader Comments

Lost a job to outsourcing on 12/3/04. The company told us they could get 8 support people in India for the cost of one of us.

My take on it was that people tend to complain about IT support anyway...why not outsource and let them complain and we save money. The problem was much as you experienced, there was so much frustration with communication barriers, lack of concern, length of time it took to get something done, abandoned calls, SLA's not being met etc... It's hard for me to believe they ended up saving money because it got the point that the user would try to resolve their own issues or would just "deal" with dysfunctional apps or hardware.

I later found out that the real issue for the outsourcing was to position the company as to appear more profitable by lowering IT overhead. All in order to sell the company, which is what ended up happening.

msweitzer- January 09, 2008

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